We love bringing your ideas to life! From once-in-a-lifetime engagement rings to custom jewellery pieces for special occasions and milestones, our in-house designer will collaborate with you in-depth, transforming your ideas into high-quality bespoke creations – made just for you.
We like to believe that good things take time, so as much as we pride ourselves on producing your bespoke pieces in an efficient and timely manner, it’s very important to approach us with your deadline at least 4 weeks in advance to give our design team ample time to perfect your designs.
OUR PROCESS
01
Information Gathering & Stone Selection
After reaching out, a member of our design team will work with you to gather as much information as possible regarding your design brief to help the quoting/design process to flow as smoothly as possible.
This is the stage where we work together to confirm ring sizes, gemstones, ideas for potential substitutions, etc. Once that information is threaded together by our design team, the brief is handed over to our designer, who will be in contact with your rough quote and sketches within 1-7 days.
The main points of information required to put your brief together are:
- Metal Type
- Due Date
- Main & Detailing Gemstones (if applicable)
- Ring size (if applicable)
- Inspiration photos, sketches etc.
We will happily assist with stone selection and sourcing depending on the design and your individual needs. Alternatively, you may choose jewels from our stock of loose gemstones and diamonds – or even provide your own. See FAQ for customer-owned gemstone disclaimer.
02
Design & Refine
With a clear vision attained by our initial consultation, we’ll get to work on initial concepts. Our designer uses innovative CAD software to design your jewellery in a 3D space. This advanced technology allows us to create extremely intricate designs, down to the smallest details and gives you the exciting opportunity to follow the design process.
As a result, you will be able to see exactly how your unique piece would look before choosing to move forward with payment and manufacturing.
Concept presentations include CAD sketches and beautiful, realistic 3D renderings. Based on your feedback, if required, we’ll revise and refine your chosen design until it perfectly aligns with your vision and budget.
03
Manufacture
We pride ourselves on exceptional craftsmanship! Once your design has been finalised and confirmed, it is time for our talented artisans to bring it to life.
This manufacturing process may take 2 to 4 weeks, depending on the design and stone availability – and weekly updates on the progress of your bespoke piece will be provided where possible.
04
Deliver & Smile
Once your custom-designed jewellery piece is finalised and passes our workshop’s quality check, it is safely secured in our signature Southern Cross Jewels packaging, along with care instructions to keep its gemstones sparkling for years.
All that’s left to do is pop the bubbly and celebrate because it’s time to wear your beautiful creation!